Calon Fawr Care & Support Services Ltd

Our Services

Our primary mission is to enhance the quality of life for those we serve, fostering independence and dignity while delivering personalised care tailored to each individual's unique needs.

Personal Care:

We offer comprehensive personal care services, including assistance with daily living activities such as bathing, dressing, and grooming. Our compassionate carers ensure that each individual's preferences and needs are met with respect and sensitivity.

Respite Care:

We understand the challenges faced by primary caregivers and offer respite care to give them a much-needed break. Our skilled staff provide temporary care, ensuring continuity and high standards of service.

Dementia and Alzheimer’s Care:

Specialising in dementia and Alzheimer’s care, we provide tailored support that addresses the specific needs of those living with these conditions. Our team is trained in the latest techniques and approaches to ensure safety, comfort, and well-being.

Palliative Care:

We offer compassionate palliative care for individuals with life-limiting illnesses, focusing on providing relief from symptoms and improving quality of life. Our team works closely with healthcare professionals to ensure comprehensive and sensitive support.

Companionship Services:

Beyond physical care, we recognise the importance of emotional well-being. Our companionship services provide social interaction, emotional support, and engaging activities to enhance mental health and prevent loneliness.

Frequently Asked Questions

Here are some common questions that our customers ask.

What services do you offer?: At Calon Fawr Care and Support Services, we offer a wide range of services including personal care, respite care, dementia and Alzheimer’s care, palliative care, and companionship services. We have a Day care centre that individuals can attend with many activities to provide a stimulating and safe environment with trained staff at hand.
How do you tailor care to individual needs?: We conduct a comprehensive assessment of each individual's needs, preferences, and medical requirements. Based on this assessment, we develop a personalised care plan that is regularly reviewed and adjusted as necessary.
Are your carers trained and qualified?: Yes, all our carers undergo rigorous training and continuous professional development. They are highly skilled and experienced in providing various types of care, and they receive specialised training for conditions such as dementia and palliative care.
Can I choose my own carer?: We make every effort to match service users with carers who are best suited to their needs and personalities. While we cannot guarantee a specific carer, we do consider preferences and strive to ensure a good fit.
What measures do you take to ensure safety and security?: Safety and security are paramount. Our carers are thoroughly vetted, including DBS checks, and we implement strict protocols to ensure the well-being of our service users. Regular reviews and risk assessments are conducted to maintain a safe environment.
Do you provide care for people with specific medical conditions?: Yes, we provide specialised care for a range of medical conditions, including dementia, Alzheimer’s, and life-limiting illnesses. Our team is trained to manage these conditions with compassion and expertise.
How do I arrange for care services?: To arrange care services, simply contact us via phone, email, or through our website. We will schedule a consultation to understand your needs and develop a personalised care plan.
What if I need to change or cancel my care plan?: We understand that circumstances can change. You can modify or cancel your care plan by contacting us. We require reasonable notice for cancellations and will work with you to adjust the care plan as needed.
How do you handle emergencies?: Our carers are trained to handle emergencies and provide immediate assistance. We have protocols in place for various emergency situations and maintain close communication with healthcare providers and emergency services.
Can you assist with medication management?: Yes, our carers are trained to assist with medication management, including reminders, administration, and monitoring for side effects. We ensure that all medication is taken safely and as prescribed.
How do you ensure the quality of your services?: We adhere to strict regulatory standards and continuously review and improve our practices. Regular feedback from service users and their families is encouraged and used to enhance our services. Our carers receive ongoing training to stay current with best practices in care.
Can you provide references or testimonials?: Yes, we can provide references and testimonials from current or past service users and their families. We are proud of the positive feedback we receive and are happy to share their experiences with you.